Legal
Subprocessors
The companies that handle data for BotSay, what each one receives, and why. We tell customers at least 30 days before a new one starts.
Last updated 6 November 2026. Privacy
AI engines
They receive the questions you wrote, and nothing about you.
| Company | What it receives | Why | Where |
|---|---|---|---|
| OpenAI | Question text, market | Measuring how ChatGPT answers | United States |
| Anthropic | Question text, market. Separately, the stored answer text from every engine | Measuring how Claude answers, and finding brand mentions in every answer | United States |
| Question text | Measuring how Gemini answers | United States | |
| Perplexity | Question text, market | Measuring how Perplexity answers | United States |
| DataForSEO | Question text as a search query, with location and language | Reading Google's AI search results through licensed search infrastructure | Estonia |
Everyone else
| Company | What it receives | Why | Where |
|---|---|---|---|
| Caspio | All customer data, and the waiting list | The database holding every BotSay record | United States |
| Railway | Data passing through the running application, and stored measurement history | Hosting the application | United States (US West) |
| Stripe | Billing contact and card details, given by you directly to Stripe | Taking payment | United States |
| Resend | Recipient addresses and message content | Sending the weekly email, service email and waiting-list messages | United States |
| Cloudflare | Site traffic, and bot-check signals from forms | Hosting www.botsay.ai and preventing abuse | Global |
| Google (Analytics, Tag Manager) | Site visit data, only after you accept cookies | Understanding how people use www.botsay.ai | United States |
| HubSpot | For every account's administrators, including those invited by a colleague once they accept: email address, company name, and whether the account is a free month, paid, ended or cancelled. The waiting-list addresses, as before | Our customer records and our news and offers email. An unsubscribe in HubSpot stops it | United States |
Annex II of our data processing addendum lists the subprocessors that process data on our customers' behalf. This page also lists the site's own providers: analytics (Google), and our waiting list and customer records (HubSpot), which are not processing on a customer's behalf.