Support
We are here to help.
Customers ask through Help in the app. Anyone else can reach us through our Contact form, no account needed.
Where to go
Docs
How to set up BotSay, read your numbers and act on them, in short articles grouped by topic.
Browse the docsHelp in the app
For customers. Ask a question and follow its progress, right where you read your numbers.
Open BotSayContact form
For everyone else: a request about your own data, or anything on the privacy and terms pages. You do not need a BotSay account.
Write to usHow we measure
What each number means and how we know a change is real. Mention rate comes with its likely range.
Read it